Install realtek hd audio driver failure error code 0002

INSTALL REALTEK HD AUDIO DRIVER FAILURE ERROR CODE 0002 INSTALL

Processor: AMD A8-7410 APU with AMD Radeon R5 Graphics, AMD64 Family 22 Model 48 Stepping 1, CPU Count: 4. I am not good with computers and feel like our machine is on the verge of dying completely. Tech Support Guy System Info Utility version 1.0.0.9. We are also now seemingly unable to update Malwarebytes itself, as we get an error message when we try. It requires a reboot, but after reboot the same problems are detected still requiring reboot. Malwarebytes is still finding issues everytime we scan (it says svchost.exe (trojan.agent)).

My wife did a system restore which did get the computer to reboot, but we appear to have lost several icons, the 'programs' secton of the start menu is empty, and everything is running very slowly. My wife ran the Windows Malicious Software removal tool, which purported to find something, but then we became unable to boot the computer at all.

Then malwarebytes itself crashed during a scan.

INSTALL REALTEK HD AUDIO DRIVER FAILURE ERROR CODE 0002 INSTALL

But on re-scan the problems would reappear. I was trying to install the audio driver manually from hardware manager, but I am getting a message 'Failed to install, the task is not supported.' Please help me. I have malwarebytes and ran it and it found some things, requiring reboot. Update your onboard HD sound from Realtek to the latest driver release. The symptoms began several days ago when my computer would seemingly randomly shut down. Realtek High Definition Audio Codec (Windows 7 / 8/ 8.1/ 10 64-bit) Free.

Install realtek hd audio driver failure error code 0002